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How to claim
your prize

YOU WON. CLAIM YOUR PRIZE!

Congrats on winning! To collect your prize, just follow the simple claim process for the type of prize you won. After your claim is processed at Lottery Headquarters in Sacramento, you’ll receive a check in the mail in about 6 to 8 weeks.

You have two ways to collect your prize:

Option 1: Visit a Lottery retailer

Just take your winning ticket to a Lottery retailer and the clerk will hand you cash on the spot. Talk about easy!

Option 2: Mail your winning ticket and claim form

Download the Claim Form (PDF) or pick one up at any Lottery retail location or District Office. Fill out and sign the claim form, and don’t forget to sign your winning ticket, too! Mail the original ticket and the signed claim form (along with the Claim Authorization Receipt from a retailer, if you have it) to:

California State Lottery
730 North 10th Street
Sacramento, CA 95811

We recommend sending everything by certified mail and saving a copy of every item you submit. We’re not responsible for mail, tickets or claim forms that are late, lost, damaged, misdirected, misaddressed, incomplete or illegible. So, protect your prize by keeping a copy of your winning ticket and claim form. And always sign the back of your ticket.

Your draw game ticket must be postmarked or received by Lottery offices within 180 days of the winning draw date, except that, in the case of Mega Millions and Powerball Jackpots, the tickets must be postmarked or received within one year from the winning draw date. Scratchers® tickets must be postmarked or received by Lottery offices within 180 days of the announced end of game date.

State law prohibits the sale of a Lottery ticket or the payment of a prize to anyone under 18. Tickets failing validation are void.

All California State Lottery game tickets, transactions, claims and prize payments are subject to California State law and the California State Lottery rules and regulations. By participating, you agree to comply with all laws and Lottery rules and regulations. 

You have two ways to collect your prize:

Option 1: Visit a Lottery District Office

Bring your winning ticket and a completed Claim Form to any Lottery District Office. Download the Claim Form (PDF) or pick one up at any Lottery retail location or District Office.

Option 2: Mail your winning ticket and claim form

Download theClaim Form (PDF) or pick one up at any Lottery retail location or District Office. Fill out and sign the claim form, and don’t forget to sign your ticket, too! Mail the original ticket and signed claim form (along with the Claim Authorization Receipt from a retailer, if you have it to:

 

California State Lottery
730 North 10th Street
Sacramento, CA 95811
sample winning check

Sacramento winners: Get your prize faster!

Collect your prize of $1,000 or less at our Sacramento District Office at 4106 East Commerce Way, Sacramento, CA 95834 (916-830-0292). After your ticket is validated and your Claim Form is approved, you’ll get your check on the spot. (All claims must be error-free. Some claims may not qualify for same-day payment and will require additional processing at Lottery Headquarters.)


We recommend sending everything by certified mail and saving a copy of every item you submit. We’re not responsible for mail, tickets or claim forms that are late, lost, damaged, misdirected, misaddressed, incomplete or illegible. So, protect your prize by keeping a copy of your winning ticket and claim form. And always sign the back of your ticket.

Your draw game ticket must be postmarked or received by Lottery offices within 180 days of the winning draw date, except that, in the case of Mega Millions and Powerball Jackpots, the tickets must be postmarked or received within one year from the winning draw date. Scratchers® tickets must be postmarked or received by Lottery offices within 180 days of the announced end of game date.

State law prohibits the sale of a Lottery ticket or the payment of a prize to anyone under 18. Tickets failing validation are void.

All California State Lottery game tickets, transactions, claims and prize payments are subject to California State law and the California State Lottery rules and regulations. By participating, you agree to comply with all laws and Lottery rules and regulations. 

Claiming your 2nd Chance prize is easy. Just follow the 4 simple steps.

STEP 1

The Lottery will notify you by email to log into your account for “important information.” When you sign into your Lottery account, you’ll see your prize and a link to a 2nd Chance Claim Form.

STEP 2

Download and print the2nd Chance Claim Form (PDF).

STEP 3

Fill out the claim form, and don’t forget to sign it! To find out what you’ll need to complete the form, see My Account.

STEP 4

Mail your completed claim form to:

California State Lottery
Attn: 2nd Chance Promotion
700 North 10th Street MS: 2-2
Sacramento, CA 95811-0336

If you have any questions, just call the Lottery’s Customer Service Department at 1-800-LOTTERY (1-800-568-8379), Monday to Friday from 8 a.m. to 5 p.m., and we’ll be happy to help you.


We recommend sending everything by certified mail and saving a copy of every item you submit. We’re not responsible for mail, tickets or claim forms that are late, lost, damaged, misdirected, misaddressed, incomplete or illegible. So, protect your prize by keeping a copy of your winning ticket and claim form. And always sign the back of your ticket.

The claiming period for prizes may vary by promotion. Refer to the specific Promotion Rules for details.

State law prohibits the sale of a Lottery ticket or the payment of a prize to anyone under 18. Tickets failing validation are void.

All California State Lottery game tickets, transactions, claims and prize payments are subject to California State law and the California State Lottery rules and regulations. By participating, you agree to comply with all laws and Lottery rules and regulations. 

Winning the lottery isn’t just exciting—it can be life-changing. That’s why we wrote the book on winning big. For answers about payments, taxes, estate planning, public disclosure, money management and more, download the Winner's Handbook (PDF).

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